The Great Egress Co. Review 2026

Basement safety and legal compliance hinge on having reliable egress windows, and The Great Egress Co. delivers solid solutions designed for code compliance across multiple US regions. Their windows come with clear product information and carbon-neutral shipping, plus a 20-year warranty, offering confidence in quality and support. The company’s range gives buyers a choice between standard sizes and custom options, although custom orders involve longer wait times and no returns.

This brand suits homeowners and contractors focused on assured egress compliance, sustainability, and responsive customer service. Buyers needing fast custom options or interior color customization might find some limits here. Overall, The Great Egress Co. balances niche expertise and green practices with some shipping fragility risks and lead time considerations. Editor Score: 7.5/10.

The Great Egress Co. specializes in egress windows made in North America primarily for basement renovations, aiming to ensure safety and meet local building codes. They operate mainly online, selling directly to homeowners and contractors, focusing on side hinge egress windows, reverse hopper basement windows, and custom egress solutions.

What makes them stand out is a clear commitment to code compliance backed by downloadable specification sheets and an egress calculator. The brand also emphasizes sustainability through carbon-neutral shipping and supports bulk buyers with discounts. Being a veteran-owned business and a member of the Basement Health Association also adds to their identity and trust.

Customer reviews generally praise the brand for product quality, ease of ordering, and responsive customer service, especially with handling replacements for shipping damage. The windows are noted for attractive design and reliable fit. However, some reports highlight the fragile nature of products during transit, resulting in occasional damage and delays in delivery.
Additionally, custom window orders have drawn comments on their longer lead times. Overall, independent feedback underlines strong performance with minor logistical challenges.

These third-party perspectives help confirm the brand’s strengths in product reliability and client care, while acknowledging the natural trade-offs involved in shipping delicate large items and specialized custom manufacturing.

This side hinge egress window is designed to meet or exceed egress code requirements in many US states, featuring a solid PVC frame and insulated glass. It offers a one-handle locking system and a removable screen to aid emergency exit, with an emphasis on maximizing clear opening size. Energy efficiency and an attractive appearance are also notable benefits.
Priced around $600 USD, this window is suited for homeowners and contractors who want a dependable, ready-to-install egress window with quick shipping and solid support.

Buyers should note that the product is somewhat fragile during shipping, with some reports of damage though replacements are handled quickly. Custom sizes are not available for this model, focusing on standard dimensions that comply with safety standards.

The reverse hopper basement window offers a cost-effective way to enhance light and airflow in basements without meeting egress code. Its inward opening design with solid PVC frame and insulated glass aims to reduce rattling and maximize ventilation. The window includes a removable screen and carries a 20-year warranty.
Priced around $500 USD, it works well for spaces where an egress window is already installed or where code compliance is not necessary, appealing to budget-conscious buyers looking for basement ventilation improvement.

Potential buyers should be aware that this option is not suitable as an egress window and US customers may face import duties. Responsiveness to shipping issues is generally positive but the lack of code compliance limits its use to secondary purposes.

The custom egress window offering from The Great Egress Co. provides made-to-order side hinge, reverse hopper, or tilt-and-turn windows tailored to exact size and exterior color specifications. Options include energy star certification and compatibility with local egress codes if verified with their calculator.
While pricing varies, starting around $1000 USD, this option suits homeowners needing specific dimensions or design features beyond standard sizes, providing a personalized solution with custom hardware for code compliance.

Buyers should consider longer lead times of 5-6 weeks or more and understand that custom orders are final sale with no returns or interior paint options. This offering involves a higher commitment but delivers tailored aesthetics and fitting accuracy for specialized projects.

The brand’s main strengths include a wide selection of egress windows built specifically to meet local building codes, solid positive customer feedback on product quality and support, and the availability of bulk discounts which benefit contractors. The carbon-neutral shipping initiative also adds an appealing sustainability dimension. Clear product specs and egress compliance tools build buyer confidence.

However, buyers face some limitations like the fragility of windows during shipping, which can lead to damage and delivery delays. Custom window orders come with long lead times and strict no-return policies, plus there are limited options for interior color customization. US customers might also encounter import duties, adding to the total cost.

Customers often highlight the quality and attractive design of the windows, emphasizing quick and no-charge shipping as a major positive. They appreciate the proactive and responsive customer service, especially when replacements were needed due to shipping damage. Many mention good value for the price and clear product information that helps ensure proper installation.

On the downside, fragile packaging can sometimes lead to damage in transit, causing minor delays while waiting for replacements. Buyers of custom windows note long wait times and the lack of returns as factors to consider. Overall, the experience tends to meet or exceed expectations for standard sizes, with reasonable caution advised for custom orders.

The brand is well suited for homeowners renovating basements who need egress windows that meet local building codes, and for contractors purchasing multiple units for remodel projects. It appeals to buyers who value solid warranties, responsive customer support, and sustainable shipping practices. Bulk discounts enhance value for frequent or large-volume buyers.

On the other hand, shoppers seeking quick custom window delivery or interior paint options on windows may want to explore alternatives. Those averse to risks of shipping damage or additional import fees should weigh these factors carefully before buying. The Great Egress Co. serves a niche focused on compliance, quality, and service rather than fast custom turnaround.

The Great Egress Co. offers a 20-year limited warranty on its windows and is a member of the Basement Health Association, indicating adherence to industry standards. Positive customer testimonials describe prompt handling of shipping damage and good overall product quality, lending trust to its reliability claims. The company’s veteran-owned status and commitment to carbon-neutral shipping further contribute to its credibility.

Transparency around import duties, code compliance charts, and a detailed replacement policy for damaged shipments provide further reassurance. Buyers should be mindful that shipping delicate products involves some risk, but the brand’s proactive communication and replacement approach reduces potential headaches.

The pricing for standard egress windows around $600 and $500 for basement hopper windows aligns with mid-market expectations, especially given the windows’ energy efficiency, clear code compliance, and 20-year warranty. Bulk discounts for orders of eight or more windows improve value for larger projects. Custom windows priced from about $1000 offer tailored sizing but demand patience and commitment due to non-returnability.

Buyers should weigh the benefit of code assurance and sustainability against risks of shipping damage and potential customs fees for US buyers. For those prioritizing ease of purchase, warranty coverage, and clear specifications, The Great Egress Co. offers worthwhile options. Evaluating local code specifics and project timelines will help decide if this brand fits individual needs.

Most standard window orders ship within about 10 days from warehouses in Canada or Chicago, with shipments carbon-neutral to offset environmental impact. Custom windows require longer lead times of 5-6 weeks or more, reflecting their made-to-order nature. Due to the fragile build, products can sometimes arrive damaged, but replacements are typically sent promptly after reporting.

The company offers a 30-day return window for standard products if returned in original condition, though restocking fees up to 25% may apply. Custom window orders are a final sale with no returns or exchanges. US buyers might also need to cover import duties and customs fees, so those costs should be anticipated when ordering.

If you have questions about orders, returns, warranty coverage, delivery updates, or need help choosing the right egress window, The Great Egress Co. offers several direct contact options. Keeping your order number and product details handy will help expedite any inquiries or issues.

• Email: [email protected]
• Phone: +18335651199
• Address: Region of Waterloo, CA
• Facebook: The Great Egress Co.
• Instagram: @thegreategressco
• YouTube: @TheGreatEgressCompany
• Pinterest: thegreategresscompany
• Contact Form: contact page

Email is often the best way for order-related matters and resolving damage claims. Phone support can provide quicker answers for urgent questions, while social media channels offer updates and lighter communication. The support team is praised for being responsive and proactive on concerns.

Shoppers looking to purchase The Great Egress Co. windows should rely on the official online store as the safest and most practical option. Buying directly ensures access to all product information, the egress code calculator, warranty details, and the contractor program with bulk discounts. The official site also provides the clearest view of policies, shipping timelines, and support contact resources.

First-time buyers should review local egress code requirements using the provided compliance charts and consider standard sizes before deciding on custom windows, which have longer lead times and are non-refundable. Checking for any potential import duties if shipping to the US is also important. Overall, ordering from the official store helps avoid third-party risks and grants straightforward support through the purchasing process.